30-Day Satisfaction Pledge
“No-Risk Customer Satisfaction Pledge”
At Applied Wireless, we are very proud of the products and solutions we develop, manufacture, and market. We offer our products with the confidence that their performance in your application will exceed your expectations. To that end, we offer our products with a 30 Day No- Risk Satisfaction Pledge:
If the product(s) that you purchased from Applied Wireless, Inc. do not perform to your satisfaction in your actual application, it(they) may be returned for a full refund of the net purchase price paid (not including shipping charges) within thirty (30) days from the original date of shipment. This satisfaction pledge is subject to the following three (3) conditions:
1. Before returning the product(s) for refund under this satisfaction pledge, you must first obtain a Return Merchandise Authorization (RMA) by calling Applied Wireless, Inc. at (805) 383-9600, Monday through Friday, 8:00AM to 5:00PM (Pacific Time).
2. The product(s) to be returned must be complete, including all
accessories, components, and User’s Guide, and must be in undamaged, unblemished (as-new) condition.
3. The product(s) to be returned must be (a) packaged adequately to prevent damage in transit, and (b) shipped prepaid and insured.
After the initial 30-Day Satisfaction Pledge period, the terms and conditions of the Applied Wireless, Inc. One Year Limited Warranty (USA) shall apply in all circumstances. Please refer to said warranty for details.